Column headings missing.
pdxgaydad
Member ✭✭
The column headings are all blank in the portfolio display in the current release R27.28.
0
Best Answer
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Please try this when you get a moment ...
Font size problems? Display issues? (Windows)
If you are using a version of Quicken at the Quicken 2019 US R 19.44 patch level or newer and you have previously made the following Compatibility change, please undo the change.
Users of other Quicken versions please try the following:- Close Quicken !!! (This process won't work while Quicken is running!)
- Check the Compatibility tab settings in your Quicken Desktop program icon:
- In the Windows Start Menu
right-click the Quicken icon. Select "Open File Location". This
brings up a Windows File Explorer window. Right-click the highlighted
Quicken shortcut line item.
or
- Go to the traditional Windows Desktop and right-click the Quicken program icon.
- Now click Properties.
- Select the Compatibility tab.
- Uncheck all settings.
- Windows 7, 8.1: Check
"Disable display scaling on high DPI settings".
Windows 10: Check "Override high DPI scaling behavior. Scaling performed by:" and select "Application" (also try the other available options repeating the entire procedure!) - Be sure to uncheck the "Run this program in compatibility mode for [older Windows version]" setting.
- Click the "Change settings for all users" button.
- Click Apply and exit.
- Now start Quicken and see if that makes a difference.
Some additional tuning suggestions:
- Try this workaround for 4k
monitors
https://www.quicken.com/support/work-around-display-issues-high-resolution-monitors
- Unless absolutely required, try not to use "View / Use large fonts"
- Try setting the bank account registers to use a different font style or size: go to Edit / Preferences / Register, click the Fonts button and try different fonts.
- Try adjusting the bank account registers' row height: go to Edit / Preferences / Register, choose among the available Row Height choices: Compact, Comfortable or Standard
- If all else fails, try changing Windows Control Panel / Display options for "Make text and other items … smaller or larger" to use a different scaling level.
5
Answers
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I have the same version and do not see a problem with missing column headings in either my Portfolio view or my investment registers.
Sometimes a picture is worth a thousand words …
Can you please capture one or more images of the parts of your Quicken window showing the issue, sensitive information blacked out as necessary to protect your privacy but annotated to describe the situation, and attach the image(s) here?
https://community.quicken.com/discussion/7867159/faq-how-do-i-post-a-screenshot-in-the-community-from-windowsPlease save it to a file of file type PNG, JPG, or GIF only. They're easier to work with than PDF files.
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The only column heading appearing is "Name". If I mouse over one I get a popup description of the column.0
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Weird. Here's what mine looks like, using Q 2020 R 27.28 on a 17" laptop screen. The column header has expanded to show up to 3 lines header text per column.
Yours is barely 1 line wide.
Are you using a 4k hi res monitor or other Windows overrides to make text display larger than 100 - 125% of default?
What Quicken version and what Windows version are you using? What screen resolution?0 -
The screen is 15" on a Dell laptop. I went to the screen properties and it was set to 1920 x 1080 (Recommended) and 125% (Recommended). I changed the percent to 100% and everything got really small but the column headings appeared. I put it back to 125% and they went away again.
This has never been a problem before. I've been running Quicken on this laptop for more than a year. I have Windows 10 Pro and Quicken 2020 R27.28. They disappeared when it upgraded to .28 a couple days ago. My layout used to look like yours. Not sure what happened. I tried dropping the resolution and didn't like how the screen appeared, so I put it back to the default.
I'll live with it for now. I know what data is being displayed so I don't really need the column headings.0 -
Please try this when you get a moment ...
Font size problems? Display issues? (Windows)
If you are using a version of Quicken at the Quicken 2019 US R 19.44 patch level or newer and you have previously made the following Compatibility change, please undo the change.
Users of other Quicken versions please try the following:- Close Quicken !!! (This process won't work while Quicken is running!)
- Check the Compatibility tab settings in your Quicken Desktop program icon:
- In the Windows Start Menu
right-click the Quicken icon. Select "Open File Location". This
brings up a Windows File Explorer window. Right-click the highlighted
Quicken shortcut line item.
or
- Go to the traditional Windows Desktop and right-click the Quicken program icon.
- Now click Properties.
- Select the Compatibility tab.
- Uncheck all settings.
- Windows 7, 8.1: Check
"Disable display scaling on high DPI settings".
Windows 10: Check "Override high DPI scaling behavior. Scaling performed by:" and select "Application" (also try the other available options repeating the entire procedure!) - Be sure to uncheck the "Run this program in compatibility mode for [older Windows version]" setting.
- Click the "Change settings for all users" button.
- Click Apply and exit.
- Now start Quicken and see if that makes a difference.
Some additional tuning suggestions:
- Try this workaround for 4k
monitors
https://www.quicken.com/support/work-around-display-issues-high-resolution-monitors
- Unless absolutely required, try not to use "View / Use large fonts"
- Try setting the bank account registers to use a different font style or size: go to Edit / Preferences / Register, click the Fonts button and try different fonts.
- Try adjusting the bank account registers' row height: go to Edit / Preferences / Register, choose among the available Row Height choices: Compact, Comfortable or Standard
- If all else fails, try changing Windows Control Panel / Display options for "Make text and other items … smaller or larger" to use a different scaling level.
5 -
I had to play with that when it upgraded to R27.27. When Quicken started it wanted me to log into my account. When I did, I got an error message that said to try again later. I called Quicken support and the tech had me check on "High DPI Scaling Override". I turned it off but things got smaller in Quicken. The column headings did appear.
I enabled "Program DPI" and that made things bigger again and the column headings are still there.
I saved you directions just in case it decides to do funny things again.
Thanks for the help.0
This discussion has been closed.