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Capital One and Quicken Bill Manager

Dan Miller

Is there any resolution in sight to fix the issue that Capital One doesn't download the current cc statements to Bill Manager

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Accepted answers

Quicken_Tyka

Hello @Dan Miller

We are continuing to work with our Service Provider and Capital One to resolve this issue, however, there is currently no ETA on when it will be resolved.

In the meantime, we recommend that all Users continue to not attempt adding Capital One to Online Bills.

If you haven't done so already, please bookmark the following alert regarding Capital One to be notified of any updates or changes.

https://community.quicken.com/discussion/7855126/ongoing-12-15-19-6-12-19-users-unable-to-add-capital-one-ebills-online-billers#latest

Thank you,
-Quicken Tyka

All comments

Quicken_Tyka

Bob_Alder

Gee, it's now mid 2020 and adding Capital One Credit card to the Online Bill function is still kaput. Really??? Makes no sense because the "Update" function (to update that account's transaction registry) works fine. But not the Online Bill function. See attached for complete description. Any ideas?

Quicken-CapOne_Problem.pdf

telarson01

This problem has been going on since October of last year. I cannot add Capital One credit cards to my ebills. On my Mac I get "An unexpected error has occurred. It's been 9 months now!!!! I have been paying my bill using Bank Bill Pay for years, but this is going away at the end of August.

Quicken_Tyka

Quicken_Tyka said:

We are continuing to work with our Service Provider and Capital One to resolve this issue, however, there is currently no ETA on when it will be resolved.

In the meantime, we recommend that all Users continue to not attempt adding Capital One to Online Bills.

As this has been ongoing for quite some time, I would consider tracking this bill manually moving forward.

If you haven't done so already, please bookmark the following alert regarding Capital One to be notified of any updates or changes.

https://community.quicken.com/discussion/7855126/ongoing-12-15-19-6-12-19-users-unable-to-add-capital-one-ebills-online-billers#latest

Thank you,
-Quicken Tyka