How do I start a discussion or comment on an existing one?

relemx

I'm totally lost in the structure of this community. It may be organized in some secret format for you others, but I can't even find a start point. I tried using that question box and could not even deal with it.

I was going to comment about the problem with PENFED but there was no place to do so. I guess it's closed down.

Just give up on them for automated updates, log on, and download all of your accounts one by one. Only sure way. I've got 13 Accounts to download, so don't come back at me. I never have had a problem with using a browser to access them.

One-step will work for a short period and then be off for a while, besides their downloaded balances may not be even close. I can't rely on them anymore. I've been a member there for 57 years and have used Quicken almost from its start. It's the same story over and over.

Why do I stick with them? Because I can get more things done over the phone than with any other bank. I know the robotic menu is a pain, but you can usually get a real person with 2 jumps.

Have you got a primer around someplace for the community?

Quicken_Tyka

Hello @Rene Lemieux

Thank you for taking the time to visit the Community, although I apologize that you had trouble posting a question and adding a comment.

From this post it looks as though you have been able to successfully post a question, however for more details and specifics, please visit the FAQ below on creating a new post.

https://community.quicken.com/discussion/7849429/how-to-add-a-post-to-the-community#latest

There is an ongoing Penfed conversation available at the link below, it is currently open and you should be able to add a comment by navigating to the bottom and typing in the comment box.

https://community.quicken.com/discussion/comment/20105066#Comment_20105066

To learn more about the Community please visit the link below:

https://community.quicken.com/categories/community-training-%28faq-s%29

I hope this helps!

-Quicken Tyka

Quicken_Tyka

Hello @Rene Lemieux

Thank you for taking the time to visit the Community, although I apologize that you had trouble posting a question and adding a comment.

From this post it looks as though you have been able to successfully post a question, however for more details and specifics, please visit the FAQ below on creating a new post.

https://community.quicken.com/discussion/7849429/how-to-add-a-post-to-the-community#latest

There is an ongoing Penfed conversation available at the link below, it is currently open and you should be able to add a comment by navigating to the bottom and typing in the comment box.

https://community.quicken.com/discussion/comment/20105066#Comment_20105066

To learn more about the Community please visit the link below:

https://community.quicken.com/categories/community-training-%28faq-s%29

I hope this helps!

-Quicken Tyka

relemx

Tyka,

Would it be possible to change my user name to relemx? I didn't realize that my real name would be my user name when I started.

Thanks, Rene Lemieux

Quicken_Natalie

Hello @relemx,

Your Username has been changed to “relemx” as requested.

You may need to refresh the browser or sign out/into the Community for this change to take effect.

Please let us know if there are any further questions/concerns that we may assist with!

Thank you,

Quicken Natalie