Deleted Bank Account

jsmith8
jsmith8 Quicken Windows Other Member
edited August 2020 in Business and Rental Property Tools (Windows)
When entering payment for invoices manually, the checking account reflected double entries. Since I don't use the online bank download, I thought I could delete the business checking account and that would be the fix. Nope! Invoices are still there, but when I go to show it paid, it wants me to select a deposit account, which I now do not have one. Is there a way to just show invoice as paid without linking to a deposit account. I tried to add another receivable account, but it does not show all my previous years of invoices. What to do???

Answers

  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    edited September 2020
    Hello @jsmith8

    Thank you for taking the time to visit the Community to report this issue, although I apologize that you haven't received a response. 

    I have a few questions to help me better understand what could be happening.

    First, please navigate to Help > About Quicken and provide the release.

    Are you able to discern the cause of these duplicates? Is entering the invoice creating a duplicate or is there possibly a duplicate of the same transaction already in the checking account?

    If this is being caused by a transfer, does the invoice list an account to transfer this amount to?

    The more information you can provide will help the Community to better understand and assist.

    Thank you,

    -Quicken Tyka

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