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Deleted Bank Account

When entering payment for invoices manually, the checking account reflected double entries. Since I don't use the online bank download, I thought I could delete the business checking account and that would be the fix. Nope! Invoices are still there, but when I go to show it paid, it wants me to select a deposit account, which I now do not have one. Is there a way to just show invoice as paid without linking to a deposit account. I tried to add another receivable account, but it does not show all my previous years of invoices. What to do???

Answers

  • Quicken_TykaQuicken_Tyka Moderator mod
    edited September 2020
    Hello @jsmith8

    Thank you for taking the time to visit the Community to report this issue, although I apologize that you haven't received a response. 

    I have a few questions to help me better understand what could be happening.

    First, please navigate to Help > About Quicken and provide the release.

    Are you able to discern the cause of these duplicates? Is entering the invoice creating a duplicate or is there possibly a duplicate of the same transaction already in the checking account?

    If this is being caused by a transfer, does the invoice list an account to transfer this amount to?

    The more information you can provide will help the Community to better understand and assist.

    Thank you,

    -Quicken Tyka

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