Georgia Power not working as an Online Bill

Question

I have tried multiple times to add Georgia Power as an online bill.  I get the message that biller's web site is not accessible at this time.  Over the last couple of days I have clicked on Try Again to no avail.

Also, on Von Maur, I get the note that the bill has been successfully added but next bill amount is not available.  The bill amount should be available.  Again, I have tried this over a number of days.

Please advise.

Quicken Anja · Accepted Answer

Hello @EricC,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

Please, review this support article regarding this specific error message that you are receiving.

As stated in the article, if the issue persists after attempting the Try again steps, you will need to contact Quicken Support for further assistance. Our support agents will need to investigate this issue internally and take appropriate action to follow in order to resolve it.

Additionally, if you could, please submit a problem report from within the program.* Help > Report a problem

If necessary, feel free to reference the article provided to support as well.