Discover online bill updates payment info but PDF not available
edited May 2022 in Paying Bills, Online Billers & Reminders (Windows)
When the online bill for Discover is updated, the balance and payment info are correct but the Statement PDF is not available.
Hello @Greg Brown
Thank you for taking the time to visit the Community to report your issue, although I apologize that you're experiencing this trouble.
Have you previously received a PDF for the Discover bill? If you log onto the Discover website are you able to locate a statement available for this bill? This can indicate a pattern for this biller.
If you are unable to locate any details on the Discover website, I would suggest waiting 48 hours to see if the PDF becomes available.
Yes there is a new statement that I manually pulled from the website. The previous statement is available in Quicken but not the current statement. I'm about ready to hang it up for online bills. I have been trying to get online billing working for YEARS and it is still too buggy. It abended twice this morning when I was "updating" my online bills. I ran a validate and Super Validate and neither found any issues.
The lag of PDF behind bill update seems to vary greatly among billers. I find that Citi Costco Card is the worst and may be up to a month. Here's my recent experience with DiscoverCard (note the varying lag between Statement & PDF date)
Quicken user since 1995
Win10 Deluxe Subscription thru 20230
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