Reset filters to add new bill (Q Mac)

Question

I am attempting to add a new bill under Bills and Income.  Once I have added all of the required information I receive a message bill cannot be displayed because all filters need to be reset.  I do not see an option to reset all filters.

Quicken Anja · Answer

Thank you for checking on that.

If changing the filter settings did not resolve this for you, then I recommend reaching out to Quicken Support instead, for further and more extensive troubleshooting in case this issue may require an escalation to be filed.

Dkny16 · Answer

Hi.  I'm using v5.17.6. I also went to the Bills and Income tab and see what you are referencing, but still I cannot view the new bill.

Quicken Anja · Answer

Hello @Dkny16,

Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

First, could you please provide the version release of Quicken you are currently running?* Quicken > About Quicken

Depending on what your Bills & Income filter choices are currently set to, as well as any other factors related to the bill itself (bill type, bill's next due date, etc)-- this could play a part in the reason why you received this message and are unable to see the bill you added.

Please, go to the Bills & Income tab to review the two filter tabs (see above) and check back here to let us know what they are set to.