Quicken Cloud Transfers Among and Between Flies
I have two separate files in Quicken. Yesterday Quicken synced with the Quicken Cloud. It made a mess of my files. It sent 3 accounts from file 1 and duplicated them in file 2. It took 2 accounts from file 2 and duplicated them in file 1. There are no similar accounts in either file 1 or 2. Worse yet it took transactions from 2 accounts in file 1 and added them to 2 unrelated accounts in file 2. I am still looking through accounts to see if more errors arise. I called Quicken for technical assistance. I was on-hold for 1 hour. The customer service person I spoke with from Quicken did not comprehend the issues at hand. While I realize people are working from home, the background noise from the conversation was children playing and roosters crowing. I need Quicken to step up and resolve the mess their cloud created.