Credit card bill reminder is displaying as income

Ray Spickler

I have a credit card account set up to download transactions, and a monthly reminder. For some reason, this account shows it as a scheduled deposit to my checking on the Bills and Income section. I can find no way to change it from a deposit to a payment when I try to Edit.
No other credit cards exhibit this behavior. I'm on Quicken Deluxe 2020, Version R28.28, Build 27.1.28.28. Any ideas how to fix?

Quicken Francisco

Hello @Ray Spickler

Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. It is quite odd at you're unable to edit it. If you wouldn't mind could you get us a screenshot of the reminder so we can also take a look to see if there's anything out of the ordinary. 

Another option might also be easier would be to delete and recreate the reminder. This may prove to be a little easier but ultimately it's up to your choice. Either way let us know which option you would prefer.

Thanks,

Quicken Francisco

Boatnmaniac

Ray Spickler - Is the Amount Due in the Bill Reminder a negative number?  If so, change it to a positive number.

Quicken Francisco

Hello @Ray Spickler

Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. It is quite odd at you're unable to edit it. If you wouldn't mind could you get us a screenshot of the reminder so we can also take a look to see if there's anything out of the ordinary. 

Another option might also be easier would be to delete and recreate the reminder. This may prove to be a little easier but ultimately it's up to your choice. Either way let us know which option you would prefer.

Thanks,

Quicken Francisco

Boatnmaniac

Ray Spickler - Is the Amount Due in the Bill Reminder a negative number?  If so, change it to a positive number.

Ray Spickler

Boatnmaniac, that does work (I've been doing that) but it comes back every month. I think Quicken Francisco has the best idea, just delete the reminder then put it back in. It probably got corrupted during a software update or something. Thanks all.

Boatnmaniac

Ray Spickler said:

Boatnmaniac, that does work (I've been doing that) but it comes back every month. I think Quicken Francisco has the best idea, just delete the reminder then put it back in. It probably got corrupted during a software update or something. Thanks all.

I'm glad it worked for you.  BTW, deleting the reminder and setting up a new one is certainly a viable option but there is another way that is easier and faster to make a change to the reminder that will also change all future instances of that reminder.  Instead of clicking on "Enter" which will give you the option to adjust/modify just that one reminder instance before entering it into the register, click on the downward pointing triangle on the right side of that "Enter" button.  That will open a drop-down menu and click on the one that says, "Edit this instance and all future instances".   You can then enter whatever change(s) to the reminder you want to make and it will change the current and all future instances of that reminder.

Ray Spickler

Boatnmaniac, my Manage Bills and Income Reminders looks much different than your screen capture above. Maybe it's my version or something. Anyway, your suggestion gets me to the same pop-up that you get when you click on it from the Bills and Income calendar. I can't get it to edit correctly either way. So I successfully deleted the old reminder and made a new one. Now it's showing up correctly. Thanks for your suggestions!

Boatnmaniac

In Quicken there are several optional Bill & Income Reminder views.  What I showed was one of those views.  Another view is available via Manage Bills and Income Reminders which is what you used.  I'm glad you were able to get your issue resolved.