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Lifetime Planner - Blank screen?

lhenson324

My Lifetime Planner screen is blank except for the Change Assumptions and Explore What Ifs options. If I choose Change Assumptions I can see the data is still there, but the screen below is blank. I am using Quicken Premier R28.24 and it is a recent occurrence. Has this happened to anyone else? Does anyone know how to fix it?

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Accepted answers

Sherlock

I suggest you perform a clean uninstall, install and update. If you haven’t already, you may want to review: https://www.quicken.com/support/using-qcleanui-uninstall-quicken

If the issue persists, I suggest you review: https://www.quicken.com/support/advanced-data-file-troubleshooting-correct-problems-quicken-windows

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Sherlock

lhenson324

I didn’t even have to do the clean uninstall I just did a regular uninstall and then went to quicken.com and reinstalled it and the Mondo patch critical!

Sherlock

lhenson324 said:

I didn’t even have to do the clean uninstall I just did a regular uninstall and then went to quicken.com and reinstalled it and the Mondo patch critical!

If you're using the Quicken Subscription, you did do the clean uninstall, install, and update.

lhenson324

Well I didn’t have to download any program I went to my settings apps chose Quicken and uninstall like any other program. When I clicked on that link it said something about a clean uninstall you had to download something. But I appreciate the help! It worked so thank you.

Sherlock

lhenson324 said:

Well I didn’t have to download any program I went to my settings apps chose Quicken and uninstall like any other program. When I clicked on that link it said something about a clean uninstall you had to download something. But I appreciate the help! It worked so thank you.

You appear to have followed the instructions provided without comprehending what you read. You're welcome.