How can I unlink an entry from an incorrect download ID?

Question

You will notice in the screenshot, that I'm attempting to match the payment to SLEEP NUMBER, on 4/9/2020, to a downloaded transaction.  In the list of available transactions, there is no entry for 4/9/2020.

You'll notice that there *IS* a transaction from 3/15/2020. But if you look at the account register, the payment to SLEEP NUMBER, on 3/15/2020, is already linked to download transaction #202003161. It's obviously linked to the incorrect downloaded transaction. The one it *should* be linked to, is showing up in the list of transactions that are currently unlinked.

How in the world do I unlink that transaction?

NOTE:  I also have the same problem with TRANSFERS that have automatically linked up to the incorrect entry of the other account.

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Sherlock · Accepted Answer

You're attempting to match a manual entry to a downloaded transaction.  As you do not have an appropriate unmatched downloaded transaction available, you have two choices.  You can restore a Quicken file backup you saved before you accepted the downloaded transaction or you can modify the manually entered transaction so that it appears as if it has been matched.

The former: select File >  Backup and Restore > Restore from Backup File...

The later: right-click on the manual entry, select Reconcile status > Cleared and press Ctrl + Enter

The same options will apply to the TRANSFERS if it is the same problem.

Sherlock · Accepted Answer

Here's a third option: swap the dates of the transactions and any other fields necessary.