Cannot report errors

Rob Taft
Rob Taft Member ✭✭
edited August 2022 in Errors and Troubleshooting (Windows)
I attempted to report one of the many bugs I ran into today, and I got an error saying "Unable to send report to Quicken, please try again". I have an active network connection, and I can see the encrypted network traffic so I know it's reaching its destination.

The worst part about this is that I had originally typed up a long message, received this error, and the window closed, erasing everything I typed.

Best Answer

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @Rob Taft,

    Thank you for taking the time to reach out to the Community and telling us about the issue you are experiencing, though I am sorry to hear that you are having trouble.

    I suggest you try doing a clean uninstall/reinstall (different from a normal uninstall/reinstall). For instructions on how to do so, please review this support article and scroll down to the bottom section titled If the steps above do not resolve the issue.

    Let us know how it goes!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • Rob Taft
    Rob Taft Member ✭✭
    Answer ✓
    Restarting the application resolved it
This discussion has been closed.

Categories