Quicken 5.18.2 (Build 518.35919.100) MacOS 10.5.6 Safai intermittent logon failure when updating WF

Harlan300

Quicken 5.18.2 (Build 518.35919.100) MacOS 10.5.6 Safai intermittent logon failure when updating Wells Fargo. Status shows RESLOVE. With PW change it resolves. Likely failure next update. Have reset PW multiple time and cleared Safari cache even contacted WF for reset.

Works if run under Google browser.

Suggestions please :D

Quicken_Tyka

Hello @Harlan300

Thank you for the response and the additional details.

If you have not done so already, I would take a look at the steps outlined here.

Please let me know if the trouble persists after completing these steps.

Let us know how it goes!
-Quicken Tyka

Harlan300

Recommended solution DID resolve my problem. Thank you Quicken Tyka

Quicken_Tyka

Hello @Harlan300

Thank you for taking the time to visit the Community to report this issue, although I apologize that you have not received a response.

To ensure I get you the best answer, can you please provide the exact error message that you are receiving?

If possible, please provide a screenshot of where you are encountering this error.

https://community.quicken.com/discussion/7663259/faq-how-do-i-post-a-screenshot-in-the-community-from-a-mac

Thank you,
-Quicken Tyka

Harlan300

Account status shows this Screen. clicking resolve and logging in reruns update resolve problem.

Quicken_Tyka

Hello @Harlan300

Thank you for the response and the additional details.

If you have not done so already, I would take a look at the steps outlined here.

Please let me know if the trouble persists after completing these steps.

Let us know how it goes!
-Quicken Tyka

Harlan300

Recommended solution DID resolve my problem. Thank you Quicken Tyka