I have to 'reauthentic' my Bank Account (again)

Question

This morning, I went to pay a bill via 'Check Pay'.  I have been using Check Pay with Quicken for MAC for the past two month. Now, this morning, it says that there is no Bank associated with my Check Pay.  So I had to do the two micro deposits thing and now have to wait for them to hit my bank in order for this to be re-authenticated.

Any idea why this might be happening?  Is this a normal behavior - having to reauthenticate the Check Pay bank accounts?

Thanks,

Phil

PhilipBlank · Answer

More good news.  Got a call from Quicken today.  You guys have invalidated four checks that I wrote.  I cannot believe this.  Check Pay is supposed to be just that - send checks.  But because my Bank Account was dropped (by your software), you invalidated checks that I have queued up to be sent.  My only option is to wait until the microdeposits go through and do them all over again.

[removed-rant]

PhilipBlank · Answer

P.S.  I never 'select' the file but simply open this file as it has been the default since I went to this new version of Quicken.

PhilipBlank · Answer

Hi Quicken Tyka,

Thank you for your response.  No, I have not restored any backup and am using the same data file in quicken that I have always used.

This is the 3rd time that this has happened to me and it is VERY frustrating.

The file name that I use is:

Backup-3MacMiniFile-Q2020

Thank you

Phil