Problem with customizing invoice and estimate forms

Question

I need to customize the standard invoice and estimate forms.  I think I can get through most of the process, but when I try to save the customized form it doesn't seem to save. If I save the form, the  screen showing the  customized form doesn't close automatically.  If I close it, it will close, but the rest of  Quicken is minimized. If I try to bring Quicken back up it will be locked up and I have to close the program through the task manager. When I reopen Quicken, it offers me the option of choosing customized form, but it only comes up as the generic form with none of my changes.  Help?

Quicken_Tyka · Accepted Answer

Hello @Jeciron

Thank you for taking the time to visit the Community to report this issue, although I apologize that you have not received a response.

May I ask that you navigate to Help > About Quicken and provide the release that you are currently running.

Also, do you recall the last time this portion of the program worked properly or is this the first time customizing an invoice?

If this the first time, I would take a moment to review the support article here, and here this is to ensure that there isn't some step that is being missed in the process before attempting troubleshooting.

Please let me know how it goes!

-Quicken Tyka