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Quicken Classic for Windows
Registers & Transactions (Windows)
Paychecks missing
Andy Nestor
I used the Paycheck Setup Wizard to create a recurring deposit to my savings account for my paychecks. I setup the recurring deposit to show the gross pay and all the individual deductions for taxes, insurance, etc. Then once they are in the register, I match them with the deposits downloaded from my credit union.
Now imagine my surprise when I go to reconcile my register with my bank statement and I don't see the paychecks in my check register?! So I create a new recurring deposit (because there is no way to "manually" enter a paycheck) using the paycheck wizard to enter the missing paychecks and enter the missing paycheck for a certain date.
Then I go into the account register for my savings account and behold, THE PAYCHECK ISN'T THERE!!! But I notice that the account balance appears to have been updated in the Account Bar. So where did the the paycheck transactions go? Can I trust the account balance shown in my account register?
What is going on here?
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Accepted answers
Sherlock
If you haven’t already, you may want to verify the register is sorted appropriately and there aren’t any unexpected filters being applied: open the register, select the
Date
column header (you want the small triangle to right of
Date
to point up) and
Reset
.
All comments
Sherlock
If you haven’t already, you may want to verify the register is sorted appropriately and there aren’t any unexpected filters being applied: open the register, select the
Date
column header (you want the small triangle to right of
Date
to point up) and
Reset
.
Andy Nestor
I was too quick to say this didn't answer my question. In fact, it did. I didn't have any filters applied (or so I thought) and it was already sorted by date. The kicker was clicking the Reset button! That fixed it!
dcarlson
I'm also having this problem, but the fix from above is not helping!
NotACPA
@dcarlson
You'll get better visibility for your issue if you start your own thread ... rather than piggy-backing on this resolved issue. If the described fix didn't help you ... then it's not the same problem.
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