In the Validate File window that opens, click the top box to "validate file" and then click OK.
When the validation completes, a data log will open in Notepad, please let us know if any errors or issues are found/repaired, and when ready close and re-open Quicken.
-Quicken Tyka
Thank you for the response, although I am sorry to hear that the trouble continues to persist.
As it's possible that this issue is due to a discrepancy in the transaction it will be difficult to locate the issue without seeing the problem firsthand.
At this time I would recommend contacting support directly for advanced troubleshooting steps.
https://www.quicken.com/support#contact-support
Quicken Care has the ability to initiate a screen share to view the issue in real-time to review and isolate this issue further.
Thank you,