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Sub Totals

I used Reports to compare budgeted categories with actuals. Works just fine for each individual account. The problem is with the sub totals for each Budget Category. For example, one of my categories is Income. Each individual account (such as interest income) is shown but the sub-total for all income accounts does NOT. In another category (Insurance) the individual account is shown as it the sub-total for all insurance accounts.
Why do some sub totals show and other do not?
Why do some sub totals show and other do not?
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Answers
I don't understand what you are questioning. Can you perhaps restate your question or give us a screenshot of what you are seeing and which "report" you are looking at?
Thanks in advance!
Frankx
Quicken H&B-Subscription - Ver. R29.20 - Build 27.1.29.20 - Windows 10 Home - Ver. 2004- - - - Quicken User since 1984 - - -
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So let me try to explain. I go to Reports and go to - EasyAnswer Did I meet my budget? Under Display under Organization I select Category Group. For each account (i.e. Auto Insurance) the actual, budget and difference is shown. No problems here. The problem is with the subtotals for the categories (I have 9 categories setup up such as "Insurance"). For 6 of the categories a subtotal is shown (i.e the total of all insurance accounts). For 3 of the categories a subtotal is NOT shown. (i.e the total of all income accounts).
I hope this is clear.
Thank you for the additional details and the steps to generate the report that you are encounter this trouble with.
If you do not believe this issue to be related to the transaction in these categories or have ruled this out, I would recommend running validation and repair.
To do so, please navigate to the File menu > File Operations > Validate & Repair option.
In the Validate File window that opens, click the top box to "validate file" and then click OK.
When the validation completes, a data log will open in Notepad, please let us know if any errors or issues are found/repaired, and when ready close and re-open Quicken.
-Quicken Tyka
Glenn Gage
Thank you for the response, although I am sorry to hear that the trouble continues to persist.
As it's possible that this issue is due to a discrepancy in the transaction it will be difficult to locate the issue without seeing the problem firsthand.
At this time I would recommend contacting support directly for advanced troubleshooting steps.
https://www.quicken.com/support#contact-support
Quicken Care has the ability to initiate a screen share to view the issue in real-time to review and isolate this issue further.
Thank you,
-Quicken Tyka