Thanks for the comments. I reset the account and many more transactions were downloaded creating a new problem with an incorrect balance. I had to restore from a previous backup and ended up in the same place. Right now I am manually downloading the transactions. I will do this through the end of 2020 when I plan to use Quicken for MAC. Everything seems to be working properly on the MAC.
(QW Premier Subscription: R51.12 on Windows 11)