Unable to update Robert W. Baird (Mac)

System

This discussion was created from comments split from: Getting an OL-297-A connection error from Robert W. Baird in one-step update..

Kman123

The above support article is for windows, I need MacBook instructions.

Quicken Anja

Hello @Kman123,

Thank you for reaching out to the Community with your issue, though I apologize that you are experiencing this.

In order to better assist you, could you please provide which version release of Quicken for Mac you are currently running?

• Quicken > About Quicken
  

Also, are you receiving any error codes and/or messages that you can provide us with? The more information you can provide, the better we can assist you further.

Thank you!

terryblumenstein

Same issue with Baird. Quicken Deluxe version 6.0.1 macOS 11.0.1 Error message "(The certificate for this server is invalid. You might be connecting to a server that is pretending to be “ofx.rwbaird.com” which could put your confidential information at risk.)"

Quicken Francisco

Hello @terryblumenstein

Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. I was taking a look and it looks like other users are currently reporting that RW Baird is having some issues with their servers connecting to Quicken. This is why we're currently experiencing issues with updates. I'd recommend following the post where users have contacted support for any updates.

https://community.quicken.com/discussion/7884282/is-anyone-else-having-ol-297-errors-downloading-from-rw-baird#latest

Thanks,
Quicken Francisco

terryblumenstein

Problem has been resolved by Baird as is working now.