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Suggestion: Add ability to attach image files to "Report a Problem" feature.

Randy 415

When I discover a problem in Quicken Production, I will generally, take screenshots and save data, and attempt to resolve the issue, or find a workaround as I go. Then, once I have discovered more info, I can then report that more intelligently, with more data and screenshots, both what did not work, and the workaround, if any. But in the "Report a Problem" feature in Quicken production, there is no way to attach additional files except text files. By the time I "report', I have recovered to backup.
We need a way to attach more files, and file types, especially image files, like JPG and IMG, and PNG.
Suggestion for a future release.

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Comments

Quicken_Tyka

Hello @Randy 415

Thank you for creating this separate post. As far as I know the Report a Problem should allow screenshots.

I have reported this issue as I was able to reliably to recreate this. I will be back with an update as soon as more information becomes available.

Thank you!

-Quicken Tyka

BarryGraham

No it doesn't and I've also suggested this.

Quicken_Tyka

Hello all,

Thank you for your patience throughout this issue. An official bug ticket has been opened for this issue.

I do not have an ETA to provide on when to expect this to be changed. I will provide an update as soon as more information is available.

Thank you,
-Quicken Tyka

CTP-1435

Quicken_Tyka

Hello all,

This has been updated in the R32.10 version. Thank you for your initial reports or the issues and your patience while this updated.

-Quicken Tyka