House Value not included in Net Worth graph anymore?

I just checked the Net Worth graph ( found under Home on the colored bar). It no longer includes the value of my home ( I use an account under Property & Debt called "House Value"). Yesterday it did include the value of the House Value account.

What is new also is that there was this little clock next to the title "House Value" in the Accounts list and a notice that I need to do something with that account. Ok, so I go in and it says I can automatically update my home's value from Zillow. So I do that, but Zillow's numbers seem overpriced a bit for this neighborhood, so I wipe out Zillow's "updated value" and go back to the amount I had manually entered every few months for the last 15 years.

But now, unlike yesterday, our home's value is not included as an asset in our Net Worth graph that shows under the "Home" tab. Curiously though, the home value is included as an asset when I look at our Net Worth under the "Property & Debt" tab? Huh??? :/ What's up with this???
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Best Answer

  • Quicken Anja
    Quicken Anja Moderator mod
    edited December 2020 Accepted Answer
    Hello @Bev L,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    Could you please provide which version of Quicken you have currently running?
    • Help > About Quicken

    If you haven't already, the first thing that I suggest you try is to validate your data file by following the steps below.
    1. First, Save a backup of your data file (just in case
    2. Go to File
    3. File Operations
    4. Validate and Repair
    5. Validate File
    6. Ok
    7. Close the data log that will pop-up after the validation has completed
    8. Close Quicken
    9. Wait at least 5 seconds
    10. Reopen Quicken
    11. Try again to see if the issue reoccurs/remains the same or gets corrected
    You can also try Super validate file which is the same steps as above except that you will hold Ctrl and Shift on your keyboard when clicking on Validate and Repair in order to get the option for Super validate file.

    Let us know how it goes!
    -Quicken Anja

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    edited December 2020 Accepted Answer
    Hello @Bev L,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    Could you please provide which version of Quicken you have currently running?
    • Help > About Quicken

    If you haven't already, the first thing that I suggest you try is to validate your data file by following the steps below.
    1. First, Save a backup of your data file (just in case
    2. Go to File
    3. File Operations
    4. Validate and Repair
    5. Validate File
    6. Ok
    7. Close the data log that will pop-up after the validation has completed
    8. Close Quicken
    9. Wait at least 5 seconds
    10. Reopen Quicken
    11. Try again to see if the issue reoccurs/remains the same or gets corrected
    You can also try Super validate file which is the same steps as above except that you will hold Ctrl and Shift on your keyboard when clicking on Validate and Repair in order to get the option for Super validate file.

    Let us know how it goes!
    -Quicken Anja
  • Bev L
    Bev L Member
    I have Quicken Premier 2020, version R30.14 running on a Windows 10 desktop machine.
    I tried the validate procedure you suggested to get the Net Worth graph to include my home's value as an asset. It didn't initially work, but after trying various customizations of the date span and intervals of the graph, it finally did. The Net Worth graph is now working correctly, and includes the account "House Value" as an asset. Thank you for your help!
  • Quicken Anja
    Quicken Anja Moderator mod
    Thanks for the update! Glad to hear it's working again. :)
    -Quicken Anja
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