Bill pay and quick pay counters not resetting.

Question

After October my usage counters stopped resetting.  I let it go through in November but my anniversary date has passed and still not resetting.  Any ideas?????

Quicken Anja · Answer

Hello @TimSullivanNB,

Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

If you haven't already, please, contact Quicken Support directly for this issue as it requires assistance from our Tier 2 team in order to have it successfully resolved.

I do apologize for being unable to resolve this from here in the Community!