Deleting online bank transaction

Question

I submitted a payment in my Bank of America account, and upon syncing it showed up correctly in Quicken.  Subsequently, I deleted it at Bank of America, but when doing an update in Quicken it still shows up.  I did the cancel payment option in quicken, but when I update to it says that transaction has already been canceled at B of A, but it still shows up in the registry and won't let me delete the transaction in Quicken.  How do i delete it?

Sherlock · Accepted Answer

If you haven't already, you may want to review: https://www.quicken.com/support/cannot-delete-online-payment-or-payee