How do I Install?

System

This discussion was created from comments split from: Contact Information.

ARTHUR COLWELL

Just placed an order online with a new e-mail address and am having difficulty downloading the new version

NotACPA

@ARTHUR COLWELL   What specific problem are you having?  What error codes or messages are you getting?

GeoffG

Email should not affect your download as the program is not emailed. You need to go to quicken.com, sign in and go to Download Quicken.

Sherlock

If you haven't already, I suggest you review: https://www.quicken.com/support/how-do-i-download-quicken-quickencom-after-i-buy-it

thecreator

ARTHUR COLWELL said:

Just placed an order online with a new e-mail address and am having difficulty downloading the new version

Hi @""ARTHUR COLWELL"  ,

See this FAQ:  https://community.quicken.com/discussion/7307115/add-your-quicken-information-to-your-posts-plus-how-you-are-connected-to-the-internet 

Do you have a Quicken UserID and password?

See if Quicken created a New Quicken UserID and password @:

https://www.quicken.com/  or

https://signin.quicken.com/signin?response_type=code&client_id=quicken_estore&redirect_uri=https%3A//www.quicken.com/qam-callback 

Enter your New Email Address and see if Quicken has it. If not,

Login with your current old Quicken UserID and password.

Once in change your Quicken User ID

You can change everything, so you don't need to Create a New Quicken User ID Account.