Hello @beavel
Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having. If you wouldn't mind could we get a couple of screenshots to help us see the entries with you. This will help us give a better idea what exactly to do.
https://community.quicken.com/discussion/7867159/faq-how-do-i-post-a-screenshot-in-the-community-from-windows#latest
You may need to drag the photos into the response box for it to be added.
Once you do just let us know and we'll see what we can do.
Thanks,
Quicken Francisco