Account shows balance but Overview does not show transactions
I just reset my credit union (Navy Federal Credit Union) using Account Details/Online Services/Reset Account. To my surprise, it showed the option to download my Home Equity Loan Account (HELOC) that I was maintaining manually. However, after I link it to the account, the screen shows that "This Loan is paid off" even that it has a balance (shown in the accounts) and it does NOT allow me to see the transactions. It changed the screen to Mortgage, and only provide the option of Loan Details, but nothing on the Payment Details to see the transactions. How do I change it to see the transaction
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