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Can't get renewal to process

Miner82

Previously, I had my account set to not renew automatically. If I selected Renew, it takes me to my account page, but will not process my renewal. I have put in new card numbers, etc. but no renewal.

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Sherlock

I suggest you contact Quicken Support: https://www.quicken.com/support/quicken-support-options

thecreator

Miner82 said:

Previously, I had my account set to not renew automatically. If I selected Renew, it takes me to my account page, but will not process my renewal. I have put in new card numbers, etc. but no renewal.

Hi @Miner82 ,

Leave your Account set not to Auto-Renew. When ready to renew, shop around for a better deal.

But if you want to enter your Renewal through Quicken, Leave the Account set not to Renew. Then click Setup Payment Now.
There you can enter all information, but you will not be able to change your Quicken Edition.

The Renewal Date will change to the current Date, if your Renewal is greater than 6 months out.

jamielahmo

I can't get renewed. Tried everything. No answer when calling customer service.

Sherlock

jamielahmo@aol.com said:

I can't get renewed. Tried everything. No answer when calling customer service.

I suggest you attempt to contact Quicken Support tomorrow: https://community.quicken.com/discussion/7886525/fyi-quicken-support-closed-monday-01-18-21

UKR

jamielahmo@aol.com said:

I can't get renewed. Tried everything. No answer when calling customer service.

Today's a holiday. Customer Service is closed: https://community.quicken.com/discussion/7886525/fyi-quicken-support-closed-monday-01-18-21

Please contact Quicken Support on the phone during posted hours of operation

Note: Your browser must allow popups from https://www.quicken.com for chat to function. See https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond#latest