Community Homepage
Discussions
Categories
Quicken for Mac
Quicken Lifehub
Quicken Mobile
Quicken on the Web
Quicken for Windows
Support
Quicken Classic
Quicken Simplifi
Getting Started
Community Training FAQs
Using and Improving the Community
Connect and Engage
Announcements & Alerts
Announcements
Alerts, Online Banking & Known Product Issues
Product Ideas
Beta
Home
Quicken Classic for Windows
Installing and Updating (Windows)
Quicken renewal question
laflauta
I just renewed my Quicken membership, but have received no instructions for downloading the new version. (I am going from Deluxe to Starter.) What do I do next? Thanks for your assistance.
Find more posts tagged with
Accepted answers
Quicken Anja
Hello
@laflauta
,
Thank you for reaching out to the Community with your question.
If you already have the program installed and simply downgraded your subscription, you won't need to reinstall it. Instead, if the switch does not automatically take place, you will simply need to sign out of your data file completely and then sign back in.
Before doing so, first, navigate to
Help > About Quicken
to verify that the renewal and downgrade haven't automatically been applied yet. Then, please follow the steps below to sign out and back in.
Go to
Edit
Preferences
Quicken ID & Cloud accounts
Sign in as a different user
(
or it may say
Sign in using a different Quicken ID
)
Follow the prompts to
Sign Out
Sign back in using your Quicken ID (
email
) and password
Once signed in, navigate back to
Help > About Quicken
to verify the renewal and downgrade has been successfully applied.
I hope this helps!
All comments
Quicken Anja
Hello
@laflauta
,
Thank you for reaching out to the Community with your question.
If you already have the program installed and simply downgraded your subscription, you won't need to reinstall it. Instead, if the switch does not automatically take place, you will simply need to sign out of your data file completely and then sign back in.
Before doing so, first, navigate to
Help > About Quicken
to verify that the renewal and downgrade haven't automatically been applied yet. Then, please follow the steps below to sign out and back in.
Go to
Edit
Preferences
Quicken ID & Cloud accounts
Sign in as a different user
(
or it may say
Sign in using a different Quicken ID
)
Follow the prompts to
Sign Out
Sign back in using your Quicken ID (
email
) and password
Once signed in, navigate back to
Help > About Quicken
to verify the renewal and downgrade has been successfully applied.
I hope this helps!
Greg_the_Geek
I hope you don't have any loan or investment accounts since Quicken Starter doesn't support them. Also, if you let your subscription lapse, your data becomes Read Only.
laflauta
Thanks to you both. The program has automatically updated itself and changed to Starter. I am not tracking any loans or investments so it's all good.
Quick Links
All Categories
Recent Posts
Activity
Unanswered
Help
Best Of
