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Anyone else having an issue with closed bank accounts and transaction download?
I have a few bank accounts that I closed over the past five years without first disabling online updates. On my account list (control-A), they appear with the red closed circle and Transaction Download
Prior to the November release, Transaction Download skipped these accounts and downloaded transactions for my open accounts without a problem.
Starting with the November release, whenever I download transactions from any one or more bank accounts, Quicken asks me to sign in (username and password) for all of my closed accounts. If I enter the username and password and link my open accounts to the existing open accounts, I get a message telling me I should disable transaction download for my closed account. I opened the Account Details/Online Services tab. It shows my account is closed, and I cannot disable transaction download.
This is a chicken and egg problem I do not know how to fix. I spoke with an agent via chat for nearly three hours. She undertood the problem but could not provide a solution.
It seems like Quicken could:
- ignore closed accounts during transaction download, like it did prior to November.
- enable me to disable transaction download for a closed account.
- modify validate/repair to disable transaction download for closed accounts.
- send me a patch file to disable transaction download for closed accounts.
Anyone have a suggestion?
:s :s
Prior to the November release, Transaction Download skipped these accounts and downloaded transactions for my open accounts without a problem.
Starting with the November release, whenever I download transactions from any one or more bank accounts, Quicken asks me to sign in (username and password) for all of my closed accounts. If I enter the username and password and link my open accounts to the existing open accounts, I get a message telling me I should disable transaction download for my closed account. I opened the Account Details/Online Services tab. It shows my account is closed, and I cannot disable transaction download.
This is a chicken and egg problem I do not know how to fix. I spoke with an agent via chat for nearly three hours. She undertood the problem but could not provide a solution.
It seems like Quicken could:
- ignore closed accounts during transaction download, like it did prior to November.
- enable me to disable transaction download for a closed account.
- modify validate/repair to disable transaction download for closed accounts.
- send me a patch file to disable transaction download for closed accounts.
Anyone have a suggestion?
:s :s
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0
Answers
Anyways here is my best shot at it. Use this procedure to move the transactions to new (manual/offline) account.
FAQ: How Do I Move Transactions Between Quicken Accounts? — Quicken
And then delete the original account. That should get rid of the downloading problem.