Why do categories look like this? BEE1E87C-017E-4087-99B7-0C809741A7BC

jpreston

I upgraded today to Quicken for Mac Deluxe v6.0.3 and my categories that have subcategories became some kind of index. This issue has probably been addressed already but I couldn't find search terms that worked. What do I do about putting them back into English? I do not want to go to a backup because I just updated all my accounts and I may not get that data back.

I'm on a Mac Mini M1 with Big Sur / MacOS 11

jacobs

You will probably need to revert to a backup. This problem has been reported by various people over the past several years, but to my knowledge, the exact cause hasn't been identified and it's not clear if it even exists as a bug the Quicken engineers are even aware of. 

I think the closest we've come to identifying a possible cause is some sort of conflict with Quicken cloud (web or mobile) during an update, but I cannot confirm that for sure. But I don't know of any way to fix it other than going back to a backup. I'd turn off Sync (web/mobile) before doing anything in the file.

Here are some other links to users reporting the same problem, but none have resolutions…

https://community.quicken.com/discussion/7874820/why-are-category-names-converting-to-number-sequences-after-updating-accounts-on-line

https://community.quicken.com/discussion/7846171/category-sync-error-apparent-reason-impact-resolution-process-mac-quicken-premier-2018-v-5-9-2

https://community.quicken.com/discussion/7878144/what-to-do-when-some-of-your-categories-names-change-to-numbers-q-mac

https://community.quicken.com/discussion/7871491/how-can-i-fix-up-messed-up-categories-after-latest-upgrade-q-mac

https://community.quicken.com/discussion/7711257/strange-categories

jpreston

OK, I'll work this out. Probably easier and faster is to edit the categories and try to remember what I had for each. Thank you for responding.

jpreston

The problem is that the category with indexes have been separated from their names. You should find their original names elsewhere in the top level. The corrupted categories will have the sub cats. My work around is to edit the corrupted top level cats and name them the same as orphan name. It will ask you to merge and do that. I'll report back if this causes other problems. My guess is that when the database is updated for the new version then it happens at that time.

jpreston

I rebooted the app and started working with it. There appear to be no problems with the data and everything works as normal.