Imports Incorrect Security From Fidelity

Question

Through my Fidelity account, I purchased the security "Intel Corp" (INTC).  Quicken imported the thinks that the stock is Incyte.   I changed the name in the register to correctly reflect Intel, however, it now shows that I have a discrepancy.  Quicken calls this "Securities Comparison Mismatch".  It wants to create a Place Holder.  How do I fix this problem?  I once owned Incyte but sold last year.  So Quicken has records of the Incyte Security.  It should be at zero shares owned at this point.

Not sure why Intel imports as Incyte.  Not sure I can just delete the Security because I don't know the ramifications of doing so.  Every time I update, Quicken returns with this discrepancy report.

Quicken thinks Fidelity is reporting Incyte instead of Intel Corp.
 Any suggestions?  I wish I could upload picture of error report, but it seems that you can't upload on this community site.
 Thanks

Sherlock · Accepted Answer

Quicken matches data for a security received from a financial institution to a security in the Quicken file using the CUSIP ID field provided by the financial institution.  When we import data for a security with a CUSIP ID that is not matched, we are prompted to match the security to an existing security that is not matched to an online security or to create a new security.  We may clear this linkage by unchecking Matched with online security on the Edit Security Details window.

I suspect you have mismatched the securities.  I suggest you unmatch the securities and, the next time Quicken attempts to match their CUDIP IDs, you should be prompted to select the appropriate Quicken security again.

To add a picture, you should be able just drag and drop the file on to the edit text box.

Sherlock · Accepted Answer

Edit the Incyte Corp security and uncheck Matched with online security.

The next time Quicken prompts, choose the Intel Corp security.

Sherlock · Accepted Answer

Select Tools > Online Center, the financial institution in the Financial institution: pull-down menu, the account, the Holdings tab, and Compare to Portfolio...
We may not delete a security that is referenced in a transaction.  If there are no transactions referencing a security, deleting the security should not impact reports.

If you change the security's name, all references to the security will use the new name.  If you change the security's ticker symbol, all references to the security will use the new ticker symbol.  Note: Changing the security's ticker symbol may also impact the security's price history.

If you choose to reuse the security, Quicken will not be able to distinguish between the two securities the security represents.