Unable to Find Financial Institution in the Bank List

This discussion was created from comments split from: Updating accounts.


  • jmaii
    jmaii Member
    Hello . I am tried to connect with my brokerage institution but is not available at the quicken list. How can be report. My bank : www.orientalbank.com were also has problem with the connection . the brokerage :https://orientalonline.netxinvestor.com/nxi/login
  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @jmaii,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    As stated at the bottom of this support article-- 
    "Your bank may not yet support Quicken. If you want Quicken to be supported, you will need to contact your financial institution directly, and tell them you'd like to download your accounts into Quicken."

    For your financial institution to be added to our bank list, your financial institution would need to get in contact with Intuit in order to be added to Quicken. Intuit is the service provider for connections between Quicken and the financial institutions on our list.

    I hope this helps!
    -Quicken Anja
This discussion has been closed.