I am trying to enter a new loan. When I go through the steps and get to the part where Quicken wants

kmhayes1

I have validated already and have a Quicken subscription. Just can't get past this...

splasher

You need to reread your post and provide the missing information about what your issue is.

kmhayes1

I am trying to enter a new loan. When I go through the steps and get to the part where Quicken wants to add a reminder and I click "Done" - it goes in a loop back to the prior page that causes me to have to cancel out. I have validated and updated to no avail. I have a Quicken subscription.

Quicken Francisco

Hello @kmhayes1

Thank you for reaching out on the community and telling us about your issue. I do apologize for the issue you're having.

In this case I recommend contacting Quicken Support via chat or phone and sharing your screen with one of our support reps, if you feel comfortable doing so, to have the matter looked at and hopefully fixed promptly. They should be able to figure out exactly what's happening when you keep looping back to the prior page. I'll leave our hours down below so you can find a time that works best for you.

Please let us know if this helps resolve the issue for you.

Thanks,

Quicken Francisco

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