Quicken will not recognize or sync with my LPL Financial accounts

khmc1947

All of my attempts to add my LPL Financial accounts to Quicken have received a CC-501 error code that reads: "We apologize for the inconvenience, but we are unable to connect tot he Quicken servers at this time. Do not contact LPL Financial for assistance. They cannot fix this problem. Please try again in a few hours. Thank you for your patience!"
I have received this same message for several weeks, so this is not a temporary problem.
The LPL website has a "Download for Quicken" feature that creates a .qfx file of my accounts, but my Quicken software does not grab that file.
Oh, and by the way, Quicken support takes all of the above information, seems puzzled by the situation and says that they will "escalate it" within their Support organization and call me back. That is the last that I ever hear from them. Apparently "escalate" also means "ignore".
LPL Financial is the largest custodian of financial investments in the USA, you would think that the Quicken-LPL interface would be smooth and tight. It is not.

thecreator

Try a reboot of Quicken!  https://community.quicken.com/discussion/7871528/faq-having-online-quicken-banking-server-issues/p1?new=1

QwertyAsdf

I have same issue. Did anyone ever get back to you?

Quicken_Tyka

Hello @QwertyAsdf

Thank you for taking the time to come to the Community to post your question, however, this is an older post, and less likely to receive an answer.

I would suggest creating a new post for better visibility.

https://community.quicken.com/discussion/7849429/how-to-add-a-post-to-the-community

Be sure to include a description of the issue, any error messages as well as the version of Quicken.

The more information you can provide will help the Community to better understand and assist.

Thank you,

-Quicken Tyka