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How to add a loan payment? [Edited]
I purchased Quicken, and I'm not thrilled with the way some of the things are working.
I have a rental property, and a primary residence. Neither of the mortgage companies websites work properly in Quicken. Both of them connect and everything seems fine, but it doesn't recognize that any money has been paid off. For the principle balance, it continues to show the original loan amount as the current principle amount that's owed... on one of them there's a $50k difference (or should be).
I asked about it on here, and someone suggested I simply disable the automatic update and instead do it manually. So I did...
I updated the amounts manually... but what I want to do now is apply the electronic debit from my checking account (for the appropriate mortgage) to the mortgage, but instead... it just adds the total to the principle that I owe (which is totally opposite of what it should be doing. It's obvious to me that I'm not using it right... maybe I'm expecting too much from it, but then I kind of don't understand the point of why I got it in the first place?
If I'm just doing double work now, why am I even using Quicken? Not trying to be negative, but I'm really starting to lose interest and very frustrated.