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I have been getting a Category Sync Error?

Every time I update accounts this error message appears. Everything seems to update correctly yet the error message persists, every time. Please help!

Answers

  • Quicken Anja
    Quicken Anja Moderator mod
    Hello @mmccoob,

    Thank you for reaching out to the Community to tell us about your issue, though I apologize that you are experiencing this.

    First, could you please provide which version of Quicken you have currently running?
    • Quicken > About Quicken

    To start with, I recommend that you try to reset your Quicken Cloud. Doing so does not affect your data file. Please, follow the steps below in order to do so.
    1. Navigate to the Quicken dropdown menu
    2. Preferences...
    3. Connected Services
    4. Click Reset
    Once that is done, see if the issue still persists.

    Let us know how it goes!
    -Quicken Anja
  • Diana Luque
    Diana Luque Member
    I have the same issue all this year.

    name: (null)

    email: (null)

    date: 2021-01-24 20:23:37 (America/Bogota)

    date: 2021-01-25 01:23:37 (GMT)

    date: 2021-01-24 17:23:37 (PST)

    OS: 11.1

    Product: Quicken

    Version: 6.0.3

    Build: 600.37136.100

    Sync: Enabled

    Cloud status: 0

    [Removed - Private Information]




    errors count: 2


    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

    error #1

    level: 5 (Debug = 0, Critical = 6)


    description:

    Quicken can't update Quickfill rule (memorized-rule) for: Irma Recinos


    suggestion:

    Reset Rule.


    system description:


    response:

    {

    "code" : 400,

    "errors" : [

    {

    "httpStatus" : 400,

    "code" : "QCS-0400-4",

    "title" : "The referenced resource (parameter=splitItem.id, id=251086116025221633) does not exist.",

    "extData" : {

    "parameterName" : "splitItem.id",

    "parameterValue" : "251086116025221633"

    }

    }

    ],

    "resource" : {

    "status" : "ERROR",

    "clientId" : "ACE81ADA-D58D-4B16-9483-924E913DA2A4"

    }

    }


    request:

    {

    "clientId" : "ACE81ADA-D58D-4B16-9483-924E913DA2A4",

    "userModifiedAt" : "2021-01-21T00:26:21Z",

    "amount" : -180,

    "payee" : "Irma Recinos",

    "memo" : "",

    "isExcludedFromCalendar" : false,

    "isNotEditableByTransactions" : 0,

    "split" : {

    "items" : [

    {

    "amount" : -80,

    "id" : "251086116025221633",

    "clientId" : "7F832073-5A33-4D74-B1A4-7DB08EC3CD59",

    "tags" : [


    ],

    "coa" : {

    "id" : "214628808255601920",

    "type" : "CATEGORY"

    }

    },

    {

    "amount" : -20,

    "id" : "251086116025221634",

    "clientId" : "911F6EBC-A788-417E-B81F-4B129DE9842B",

    "tags" : [


    ],

    "coa" : {

    "id" : "214628808842804482",

    "type" : "CATEGORY"

    }

    },

    {

    "amount" : -80,

    "id" : "251086116041998849",

    "clientId" : "D80CEF9E-08F4-446A-BEA3-68C140CDFF5A",

    "tags" : [


    ],

    "coa" : {

    "id" : "214628808255601920",

    "type" : "CATEGORY"

    }

    }

    ]

    },

    "coa" : {

    "id" : "0",

    "type" : "N\/A"

    },

    "transactionType" : "PAYMENT"

    }


    rule:

    <QuickFillRule: 0x6000035ec870> (entity: QuickFillRule; id: 0x548c6904fea9861 <x-coredata://A78D07B6-063A-4DFC-80B7-F28EBB1CA4B1/QuickFillRule/p647>; data: {

    amount = 0;

    creationTimestamp = "2020-11-04 14:17:51 +0000";

    dataSource = nil;

    deletionCount = 0;

    guid = "ACE81ADA-D58D-4B16-9483-924E913DA2A4";

    isNotEditableByTransactions = 0;

    lastUsedTimestamp = "2021-01-21 00:26:21 +0000";

    markAsCleared = 0;

    memo = "";

    modificationTimestamp = "2021-01-23 20:24:25 +0000";

    neverAutoCategorize = nil;

    payeeName = "Irma Recinos";

    quickenId = 647;

    splitEntries = (

    "0x548c692e5aa9921 <x-coredata://A78D07B6-063A-4DFC-80B7-F28EBB1CA4B1/QuickFillRuleSplitEntry/p2094>",

    "0x548c692e52a9921 <x-coredata://A78D07B6-063A-4DFC-80B7-F28EBB1CA4B1/QuickFillRuleSplitEntry/p2092>",

    "0x548c692e56a9921 <x-coredata://A78D07B6-063A-4DFC-80B7-F28EBB1CA4B1/QuickFillRuleSplitEntry/p2093>"

    );

    syncID = nil;

    transactionType = "";

    useForDownloadedTransactions = 0;

    })


    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

    error #2

    level: 5 (Debug = 0, Critical = 6)


    description:

    Quicken can't update Quickfill rule (memorized-rule) for: Reconcile adjustment


    suggestion:

    Reset Rule.


    system description:


    response:

    {

    "code" : 400,

    "errors" : [

    {

    "httpStatus" : 400,

    "code" : "QCS-0400-4",

    "title" : "The referenced resource (parameter=splitItem.id, id=214628849057791233) does not exist.",

    "extData" : {

    "parameterName" : "splitItem.id",

    "parameterValue" : "214628849057791233"

    }

    }

    ],

    "resource" : {

    "status" : "ERROR",

    "clientId" : "36446415-4474-4DD4-841F-505B9795D62B"

    }

    }


    request:

    {

    "clientId" : "36446415-4474-4DD4-841F-505B9795D62B",

    "userModifiedAt" : "2020-05-07T14:33:20Z",

    "amount" : -320,

    "payee" : "Reconcile adjustment",

    "memo" : "1\/1\/01-3\/6\/20 reconcile adjustment",

    "isExcludedFromCalendar" : false,

    "isNotEditableByTransactions" : 0,

    "split" : {

    "items" : [

    {

    "amount" : -300,

    "id" : "214628849057791233",

    "clientId" : "38B30326-939B-443A-AC64-C5D693D4201C",

    "tags" : [


    ],

    "coa" : {

    "id" : "0",

    "type" : "BALANCE_ADJUSTMENT"

    },

    "memo" : ""

    },

    {

    "amount" : -20,

    "id" : "214628849057791234",

    "clientId" : "1DAA2A31-B62A-478D-8895-8888B36F5192",

    "tags" : [


    ],

    "coa" : {

    "id" : "0",

    "type" : "BALANCE_ADJUSTMENT"

    },

    "memo" : ""

    }

    ]

    },

    "coa" : {

    "id" : "0",

    "type" : "N\/A"

    },

    "transactionType" : "PAYMENT"

    }


    rule:

    <QuickFillRule: 0x6000035fc960> (entity: QuickFillRule; id: 0x548c690e8ea9861 <x-coredata://A78D07B6-063A-4DFC-80B7-F28EBB1CA4B1/QuickFillRule/p27>; data: {

    amount = "-9.72";

    creationTimestamp = "2020-03-05 03:00:21 +0000";

    dataSource = nil;

    deletionCount = 0;

    guid = "36446415-4474-4DD4-841F-505B9795D62B";

    isNotEditableByTransactions = 0;

    lastUsedTimestamp = "2020-05-07 14:33:20 +0000";

    markAsCleared = 1;

    memo = "1/1/01-3/6/20 reconcile adjustment";

    modificationTimestamp = "2021-01-23 20:24:25 +0000";

    neverAutoCategorize = nil;

    payeeName = "Reconcile adjustment";

    quickenId = 27;

    splitEntries = (

    "0x548c690d72a9921 <x-coredata://A78D07B6-063A-4DFC-80B7-F28EBB1CA4B1/QuickFillRuleSplitEntry/p228>",

    "0x548c690d76a9921 <x-coredata://A78D07B6-063A-4DFC-80B7-F28EBB1CA4B1/QuickFillRuleSplitEntry/p229>"

    );

    syncID = nil;

    transactionType = "";

    useForDownloadedTransactions = 0;

    })
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