Sherlock I follow those instructions there’s no cloud in my preferences. Where do I go from here
Al R. said:
I'm also missing all of my 2021 transactions that were posted. I don't believe I've ever set up the cloud but I tried to use your procedure above. When I go to Mobile and Web preferences, it claims it can't access my cloud information. When I go to Quicken ID and Cloud Accounts, it claims it cannot retrieve my profile information. It offered to reset my password. I did that. It said SUCCESS. Still nothing and no closer to restoring my 2021 transactions. Same problem as above or something different?