LoanDepot Real Estate Loan shows 0 Balance

AndyLeas
AndyLeas Member ✭✭
edited August 2022 in Errors and Troubleshooting (Windows)
On 1/20/2021 my Real Estate Loan with LoanDepot got paid off. I didn't pay it off and I can't find how this happened. I was wondering why I was getting a 501 error code with I did an update. It's been doing that for the past few days = since it got paid off. How do I reinstate this loan?

Best Answer

  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    Answer ✓
    Is this a manual loan ... or are you downloading into it?
    If you're downloading into it, only LoanDepot can fix this ... as they're the only ones who can post transactions (via download) into the account. PERHAPS, they sold the loan to someone else ... so THEIR balance is $0.
    If this is a manual loan, you should be able to go to the loan account register to figure out what happened on 1/20/21.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP

Answers

  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
    Answer ✓
    Is this a manual loan ... or are you downloading into it?
    If you're downloading into it, only LoanDepot can fix this ... as they're the only ones who can post transactions (via download) into the account. PERHAPS, they sold the loan to someone else ... so THEIR balance is $0.
    If this is a manual loan, you should be able to go to the loan account register to figure out what happened on 1/20/21.
    Q user since DOS version 5
    Now running Quicken Windows Subscription, Home & Business
    Retired "Certified Information Systems Auditor" & Bank Audit VP
This discussion has been closed.

Categories