Thank you for taking the time to share the details of your experience and feedback with the Community, although I apologize that you have not yet received a response.
We'll need a bit more information to be able to assist.
Please take a moment to review the information available here and post back to let us know what version and release of Quicken you are using as well as the name of the financial institution.
Do you receive any error codes or messages?
The more information you can provide regarding this issue will help the Community to better understand and assist.
Thank you for the response and the additional details. It sounds as though you may have a placeholder.
If you have not done so already, please take a moment to review the steps and information available here to resolve the placeholder transaction.
Please let us know if these steps work to resolve the issue.
Thank you for the response, although I am sorry to hear that the trouble continues to persist.
At this time I would recommend contacting support directly for advanced troubleshooting steps.
Quicken Care has the ability to initiate a screen share to view the issue in real-time to review and research this further.
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