Quicken Hangs on One Step Update using update that was installed on 1/31/2021

Question

I run One Step update  File Version 27.1.31.8 modified 1/26/2021 on Windows 10 Pro. The update appears never to finish and Quicken is inoperable until I kill it with the task manager.

Is this going to be fixed? By when will it be fixed? My renewal is coming up and I don't want to bother renewing if the One Step update feature doesn't work. Others may be in the same boat.

jgharris7 · Answer

It seems like now they stopped it from hanging which is good, But I still have lot of these "CC-501. Unable to update...error on the Quicken server..." They make me wonder if I would be chump to renew my subscription @ $60/year in a few days.

Sherlock · Answer

This is a user forum.   I suggest you contact Quicken Support: https://www.quicken.com/support/quicken-support-options

jgharris7 · Answer

I want Quicken to respond, not make me debug their product. There are multiple items showing up.