Why can't I download an account from Chase
I have five accounts with Chase and I frequently have trouble updating one of the five with Web Express (always the same one). All the others continue to update appropriately. This happens spontaneously about every five or six months and I have to call support several times before someone can make it work. The other times I'm told that there is nothing they can do and it must be Chase's fault, but it is not Chase's fault because sooner or later there is someone at Quicken who can solve the problem. But it takes several calls and many hours on the phone before I find the right person. Any ideas what I can do to solve this problem?
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