Glen Gallagher said:
I am getting this same message every time I start Quicken. I have not done a restore.
I get the same message each time I open my quicken. did not restore just bought 2017 home and business last month Don Knott,
the first time i encountered the error, support did something to make it stop during that session. the next day, it came back and support spent two hours with me trying to fix it. he finally suggested that i make sure my Windows was completely up to date, and then reinstall Quicken. i did both, and the problem persists. is there any way to stop the sync to the Quicken Cloud? there is a check box when you login with your account, but checking it is ignored, you just get the error mesage again.
thank you Chris_QPW I have tried to check my Mobile & Web setting, and i get "We could not retrieve your cloud account information" and continue to get the datasets message
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