Why does my mortgage account show it's been paid off?

Robito

I have a mortgage account set up for over a year, and it was reflecting my monthly payments. All of a sudden it shows that it has been paid off, but I did not input any pay off payment. How can I fix this account?

Sherlock

I suggest recreating the loan account following the guidance provided in:  FAQ: How do I convert a loan account that automatically downloads transactions, to a manual entry/sc

Sherlock

I suggest recreating the loan account following the guidance provided in:  FAQ: How do I convert a loan account that automatically downloads transactions, to a manual entry/sc

Robito

Thanks, it worked like a charm! :)