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Why is the latest Quicken release taking so long to download trasactions?

MACNLEAKEY

Before the latest release my transactions were taking 1-2 minutes. After the current release the same transaction downloads are taking 10-12 minutes.

Thank you.

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Rick56

Same here. Also, Quicken is taking about 25% of the CPU during download in Task Manager.

MACNLEAKEY

Right. Quicken is taking about 28% of my CPU.

David Severski

Ditto. Direct Connections look to process as per normal, but Web Express connection types all take ages to process. Where previous downloads would have been 1-2 minutes, this is put-the-kettle-on, brew-a-cuppa, start-sipping, what-still-not-done levels of slowness.

adamwadesmith

Same. I have the subscription on Windows.

BTW, that 25% CPU is 100% of a single core. A single thread is performing a very long calculation. It gives the fan a workout!

adamwadesmith

Also, my version is 31.12

mjonis

Me too.

figsys

Same here

mjonis

Since it doesn't look like Quicken is aware of this has anyone opened a ticket yet?

zhezhang

Same here. 8 minutes and waiting.
All Direct Connections "Complete", All Web Expresses "Processing Data", Quotes and investment information "Waiting".

After 15 min, all Web Expresses got CC501"Unable to update...error on Quicken server."

Was OK last night.

Version r31.12,

Rick56

Something has changed. My update is working as normal this morning. Will see how it works tomorrow.

thecreator

Hi All,

Don't blame Quicken, especially when you are forgetting about other factors, such as Internet Speed, Line Noise, ISP Throttling. Plus bad weather.

mjonis

> @thecreator said:
> Hi All,
>
> Don't blame Quicken, especially when you are forgetting about other factors, such as Internet Speed, Line Noise, ISP Throttling. Plus bad weather.

Actually it appears to be Quicken that's the culprit. See this thread:
https://community.quicken.com/discussion/comment/20155871

MACNLEAKEY

none of the above is an issue.

GaryR

I have had the same issue for a week now! This is ridiculous! And Vanguard fails every time!

Rick56

I had the long processing time for a while then it went away for a couple of days. Now it is back with an added feature. Now after a long processing time, it fails on all my bank/credit card accounts with a Quicken server failure error message (CC-501).

Rick56

> @GaryR said:
> ......And Vanguard fails every time!

My Edward Jones failed with the code OL-220-a for a few days in One Step Update so I unchecked it and did a successful "Update Transaction" from the account itself a few times. I decided to add it back to One Step Update this morning and it works.

Pretty flaky..........

AndyAjax

I haven't received any transactions since 2/12/2021. I did select to update my accounts and the delay was very long, then no new transactions showed up (There should have been many transactions). Is anyone else having an issue with your transactions not downloading?

Quicken_Tyka

Hello all,

Thank you for taking the time to visit the Community to post your issue. I see mention of a few different known issues throughout this post.

If you have not done so already, I would recommend visiting the Alert section of the Community, here.

You can select an alert and click the gold star in the top right to bookmark the conversation. This will ensure that you are notified of any updates or changes via email.

Thank you,
-Quicken Tyka

gsweinstein

We need a Moderator to takes our problems more serious. :(