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Quicken Classic for Windows
Download, Add/Update Accounts (Windows)
I have two data files. No issues with one. The other when updating receives the following message:
Wicked Good Dude
I have two data files. No issues with one. The other when updating receives the following message: Quicken's Online services is unavailable at this time. Please wait at least ten minutes, then try again. We apologize for the inconvenience." Upon checking membership status I receive a similar message.
With one file being able to update and able to check membership status I assume it is a data file issue. I validated the file with nothing significant found. Attempted both update and membership status to same result. Switched data files. Shut down restarted and finally rebooted the computer. No changes. One data file updates and verifies membership status the other does not.
In the "corrupt" file I received a message about my membership status requiring update even though it does not expire until mid March. I had set myself up for autorenewal a week earlier. It does not make sense it works for one and not the other.
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Accepted answers
Rocket J Squirrel
Sometimes the solution to this issue is to log out of your Quicken account in the problem file, then log back in.
Edit > Preferences > Quicken ID & Cloud Accounts
Click "Sign in as a different user", go through the sign out process, then sign back in with the same credentials.
Sherlock
I suggest you reset the
Quicken ID
associated with the "corrupt" Quicken file:
Select
Edit > Preferences...
Select
Quicken ID & Cloud Accounts
Select
Sign in as a different user
Enter
yes
Select
Sign Out
Sign in with your
Quicken ID
All comments
Greg_the_Geek
Was one file a copied from the other file?
Rocket J Squirrel
Sometimes the solution to this issue is to log out of your Quicken account in the problem file, then log back in.
Edit > Preferences > Quicken ID & Cloud Accounts
Click "Sign in as a different user", go through the sign out process, then sign back in with the same credentials.
Sherlock
I suggest you reset the
Quicken ID
associated with the "corrupt" Quicken file:
Select
Edit > Preferences...
Select
Quicken ID & Cloud Accounts
Select
Sign in as a different user
Enter
yes
Select
Sign Out
Sign in with your
Quicken ID
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