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Quicken App Crashes every time I open it

TLHanks
TLHanks Member ✭
in Errors and Troubleshooting (Mobile)
Using quicken windows subscription with latest app update. Every time I open Quicken App and try to do anything it crashes - dashboard shows no information
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  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    Hello @TLHanks

    Thank you for taking the time to visit the Community to report this issue, although I apologize that you have not received a response.

    I would start by saving a backup. This can found under File > Backup and Restore > Backup Quicken File.

    I would next recommend resetting the Quicken cloud.

    1. Go to Edit > Preferences > Quicken ID, Sync & Alerts.
    2. Click Reset your cloud data.

    This initial sync may take several minutes to complete. When it has finished, I would next attempt to open the mobile app once more.

    Let us know the results!

    -Quicken Tyka

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