Issues downloading transactions after downgrading versions.

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System
System Member admin
in Download, Add/Update Accounts (Windows)
This discussion was created from comments split from: one step update stopped working.

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  • stryken777
    stryken777 Member ✭
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    I downgraded from Quicken Home & Business with Rental Property to Quicken Deluxe 2020 R31.20 Build 27.1.31.20 and One Step Update rarely works for any accounts. I can sometimes get my bank to work if I update it with the gear while inside that Bank Account. All of the other accounts and credit cards haven't worked since sometime in January. How do I use FDS or is that an option?
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
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    Hello @stryken777

    Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

    The FDS channel is being discontinued, migrating to this connection method will cause issues in the future once it is no longer available.

    If you have not done so already, please sign out and sign back in.

    1. Go to Edit > Preferences > Quicken ID & Cloud accounts
    2. Click sign in as a different user
    3. Type "yes" to sign out
    4. After you sign out, sign back in with the same Quicken ID
    Once this has been completed, please attempt to update once more and let us know the results.

    -Quicken Tyka
    ~~~***~~~
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