Option to add the 3 additional Quick Pay & Check Pay not populating

I have read the support article Bill Manager: Enable Add-on Payments
I have read the criteria for having this option. I meet all the requirements ( I am a previous Bill Pay customer) and my Quicken version is up to date. I am out of  QuickPay payments and when I try to schedule an additional payment the option to add on the 3 additional payments for a fee does not populate. 


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