Option to add the 3 additional Quick Pay & Check Pay not populating

jnprop

I have read the support article Bill Manager: Enable Add-on Payments
I have read the criteria for having this option. I meet all the requirements ( I am a previous Bill Pay customer) and my Quicken version is up to date. I am out of  QuickPay payments and when I try to schedule an additional payment the option to add on the 3 additional payments for a fee does not populate. 

Quicken_Tyka

Hello @jnprop

Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.

For this type of issue, I would recommend contacting support directly for assistance

https://www.quicken.com/support#contact-support

Quicken Care has the tools to review and resolve this issue that the Community does not have.

Thank you,

-Quicken Tyka

jnprop

Thanks @Quicken_Tyka