More OL-220 errors - Institution Edward Jones

Beginning 2/24, none of my Edward Jones accounts will update via one step update. They all return the error code above.
Ihave a partial work around which is to reset the account (doesn't always word) and then try via the online center.
I get a message stating that the last instructions did not process, and it sometimes takes 2 tries to get it to work.
I do not know if anything changed at edward jone, but i see that other institutions have had the same issue.

thanks

Best Answer

Answers

  • Marcia J.
    Marcia J. Member
    Having the same problem. Error OL-220-A
  • splasher
    splasher SuperUser ✭✭✭✭
    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list
  • splasher
    splasher SuperUser ✭✭✭✭
    5 days of successfully downloading from Edward Jones since I did the de-activate/re-activate of the accounts as described above at: https://community.quicken.com/discussion/comment/20163343/#Comment_20163343


    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list
  • mlweigand
    mlweigand Member
    I've been having trouble for weeks with downloading my Edward Jones accounts. I've deleted them and started over and still have problems. I get the OL-220A error message no matter what I try. I am beginning to hate the new Quicken because ever since it went to a "subscription" based program I've had one problem after another.
  • wpenney
    wpenney Member
    Same problem, deactivated accounts and it did download, but will not work after initial download after deactivation/ reactivation. Problem for about 7 days now.
  • splasher
    splasher SuperUser ✭✭✭✭
    Try logging into the EJ website BEFORE running Quicken to see if that helps.
    -splasher  using Q since 1996 -  Subscription  -  Win10
    -also older versions as needed for testing
    -Questions? Check out the  Quicken Windows FAQ list
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